Return Policy

At Olanno Dance, we want you to feel confident and happy with every purchase. If something isn’t quite right, we’re here to help.

Eligibility & Store Credit

  • Returns are accepted for store credit only.

  • Items must be postmarked within 14 days of delivery to qualify.

  • Store credit will be issued for the amount paid at the time of purchase.

  • If you need a different size of the same style, we’re happy to exchange it if available. If not, store credit will be issued.

  • Return shipping is the buyer’s responsibility.

  • Please allow 5–7 business days for processing once we receive your return.

Final Sale Items

Please note the following items cannot be returned or exchanged:

  • Sale items

  • Gift cards

Condition of Returns

Returned items must be:

  • Unworn

  • Unwashed

  • Undamaged

  • In the original condition received

Returns are inspected upon arrival. If an item is found to be soiled or damaged, it will not be eligible for store credit. Olanno Dance reserves the right to make the final decision regarding return eligibility.

Defective or Incorrect Items

If you received a defective or incorrect item, we’ll make it right — at no cost to you. Return shipping for these cases is on us.

How to Start a Return

Please email olannodance@gmail.com with the following details:

  • Name

  • Order Number

  • Items You’d Like to Return

  • Reason for Return