FAQs

I just placed my order. How long should I expect to receive it?

Your shipment will take approximately 5-7 business days to get to you for items in stock. Pre-orders take approximately 2-3 weeks. If, for some reason, your order is delayed, we will let you know right away. Tracking information will be emailed to you after processing.

The item I want is out of stock, how long will I wait until it is available?

We value our process of working closely with all our brands. Olanno Dance will work quickly to get items out of production and restocked for you. Most items take about 1-2 weeks to restock, others a bit longer. Be the first to know if your item is back in stock by entering your email on your desired item waitlist.

My dancer measures in various sizes, how do I determine what size to get?

For separates, take careful measurements of your dancer using our “measuring guide” here. Email or DM us through our Instagram, and we’ll help you determine what size would be best. Any other details to know about your dancer’s body type would also be helpful. For leotards, if your dancer’s measurement is slightly off, use the girth measurement to help you determine the correct size.

Do you provide international shipping?

At this time we do not provide international shipping. U.S. only.

How do I care for my dancewear?

We highly recommend that you hand-wash only with light detergent and cool water and lay flat to dry. Do not use fabric softener. We are not responsible for any garment once it has been washed.